Shipping Policy

WHICH COUNTRY ADDRESSES CAN WE SHIP TO?

We can ship to addresses in the US and countries outside the US.
But Except for Egypt, Libya, Somalia, Ethiopia and other Middle East African countries that cannot be shipped because the customs do not allow built-in battery products.

HOW LONG DOSE IT TAKE TO RECEIVE THE GOODS AFTER PAYMNET ?

When you pay on our website, Order processing time after payment: 1-2 business days.
After we arrange logistics, you can generally receive the goods within 3-5 working days.

WHAT DELIVERY OPTIONS DO I HAVE?

When your destination country is the U.S., we can generally ship to you from our local USA warehouse. Using UPS local standard delivery. Usually it usually takes about 2-3 business days. It all depends on whether the address is near or far. If the inventory in the US warehouse is sold out, we will automatically ship from Shenzhen, China. But don't worry about shipping from China warehouse, we are still free shipping, no tax. You only need to be responsible for receiving the goods, you don't need to worry about other things.

When your destination country is outside the US, we can usually ship to you from our Shenzhen warehouse. Delivered using UPS. Usually it usually takes about 5-7 working days.

STANDARD DELIVERY:

2-4 business days

Free shipping on all products

During peak seasons and promotional sales, delivery might take a little longer.


EXPRESS DELIVERY:

3-7 business days

Free shipping on all products

During peak seasons and promotional sales, delivery might take a little longer.

Shipping Method Guide

What you will get from us

Ship in 24 hours

Fast and Free Shipping,ship in 24 hours!! (contact us to remove the shipping cost if there is one)

We paid tax

Worry-free to pay tax,we paid tax! (NOTE:for shipment from Russia, European countries, United Kingdom, United States, Australia)

100% Original

100% Original, we are officially authorized dealer and provide best price.

Free return

Free return. You have 15 days from the "on-time-delivery date" to return the item for free and for any reason.

 
Factory Address:

( Changde Innovation and Incubation Industry Park,

Zhangyao Road, Changde High-tech Industrial Development Zone )

Guanxi Town, Dingcheng District, Changde City, Hunan Province

Email : sales@obd2direct.com

Whatsapp: (+86) 166 8641 0852


WHERE DOES obd2direct DELIVER?

DHL,UPS,GLS,EMS,FedEx.

U.S.: We ship orders to all 50 U.S. states (and Washington D.C.) Monday – Friday, except public holidays.


HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take 1-2 days before the tracking information is available.

You will also be able to track your order in your account.


TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

If your shipping address is in USA, we will ship to you from USA, you do not need to pay the return duty or fee. You are only responsible for receiving the goods. We will be responsible for all expenses.

If the US warehouse stock is sold out, we will automatically ship from Shenzhen, China. But still no need to worry about shipping from China warehouse, we still ship for free, no tax. If there is a cost, our store will take the initiative to bear it for you.


 Product price includes tax

We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.